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We’ve been in business since 2008 and have honed all of the processes necessary
for a successful virtual assistant service. See Testimonials for what our clients have
to say about us.
Business process outsourcing is a matter of trust, and we work hard to earn yours.
We know that our technology and sophisticated business strategies are not enough
– we must earn your trust every day, whether you use our services part-time
or full-time.
The business professionals assigned to support you are all carefully chosen for
their academic education and their outstanding oral and written English proficiency.
Quality service is our top priority. We hire the best and it shows!
Of course, they must sign non-disclosure agreements so that your business matters
stay confidential.
Communication is Key
We have processes in place that ensure clear, unambiguous understanding of what
you need done so that no time is wasted. Then we follow through with ongoing
communication regarding the status of your requests.
These communication processes have been vital in building our many successful
client relationships.
We keep it simple
We’ve divided our services into three simple categories and try not to overwhelm
you with reams of service lists. If you have any questions about what we can handle, just
chat with one of our on-line agents. They’ll be happy to help you.
DEDICATED VIRTUAL ASSISTANT
(Secretarial and Accounting Support)
These are the areas that generally return the least value if you are trying to
handle them yourself – especially if you dislike them and don’t have special training.
However, when outsourced to our specialists at My Secret Staff, surprising things can
happen. An administrative assistant good at research and writing can move your marketing
and customer acquisition forward in amazing ways. And a proficient accounting specialist
will make a marked difference in cash flow and reduced tax liabilities.
ON-DEMAND ASSISTANCE
(Call Center Support)
How many hours do you spend each day taking calls, making calls and answering
emails? How many of those are strictly routine and could easily be handled by someone
else? Add it up, and you may find that outsourcing these activities to My Secret
Staff makes sense. Our trained specialists will know exactly which calls they can
handle and will leave you clear messages about calls you should handle personally.
And what about those dreaded telemarketing calls you know you should be making?
Our trained specialists know exactly how to get past gatekeepers and deliver your message
to decision makers.
VIRTUAL WEBMASTER
(Website Development, Design, Maintenance, SEO and Hosting)
Anyone in business today needs a website. If you are a service provider who so far
has relied on Yellow Page advertising, you know that you are not getting anything for
your investment. Searches are conducted online now, and if you’re not there, you’ll
miss out. Whether you need a simple brochure site, or an e-commerce site, you’ll
find prices at My Secret Staff extremely affordable.
If you have a website and are not using it to its full potential, My Secret Staff
can help with maintenance, search engine optimization, social media blogging and article
writing to drive qualified traffic to your site. Check our Services section for a full description. |
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